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How do I contact support?

Get help from our team when you need it.

Written by Barbara
Updated yesterday

If you need help with something that isn't covered in our help articles, our support team is here for you.

How to reach us

Tap the Help Center link in the app to browse help articles, chat with our help AI, or talk to a real person.

Tips for faster help

When reaching out, include as much detail as you can:

  • What you were trying to do

  • What happened (or didn't happen)

  • Your device type and operating system version

  • Screenshots if they help explain the issue

The more context you give us, the faster we can help.

Good to know

  • Our support team handles billing questions, technical issues, bug reports, and anything else you need help with.

  • For feature requests and product feedback, check out our built-in roadmap and feature request tool β€” it's the fastest way to make your voice heard on what we build next.

  • If you are not able to reach us from within the app, you can email support@carbigo.ai.

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