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How do I delete my account?

How to permanently delete your CarbiGo account and all associated data — and what to do first.

Written by Barbara
Updated yesterday

If you'd like to permanently delete your CarbiGo account and all associated data, you can do this from your profile.

Steps

  1. Open CarbiGo and go to your Profile.

  2. Look for the Delete Account option.

  3. Confirm that you want to delete your account. This action is permanent and cannot be undone.

Before you delete

  • Cancel your subscription first. Deleting your account does not automatically cancel your subscription. Make sure you cancel through your App Store or Google Play subscription settings to avoid being charged.

  • Your data will be permanently removed. This includes your food logs, weight history, goals, and all other personal data. There's no way to recover it after deletion.

Good to know

  • If you just want to take a break, consider canceling your subscription instead of deleting your account. That way your data will still be there if you come back.

  • If you're having an issue with the app, reach out to our support team — we may be able to help before you delete.

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