Carb Manager

Troubleshooting steps when steps, weight, or workouts aren't syncing — check feature toggles, data source status, and permissions.

Why isn't my health data syncing?

Quick fixes to try when CarbiGo isn't running smoothly.

The app is running slowly or crashing

What to check when a barcode or label scan looks off.

A food I scanned isn't showing the right nutrition info

Intercom routing (publisher note — not part of the published article)

Sits alongside "Why isn't my health data syncing?" as a more specific drilldown.

What to do when Samsung Health…

Why aren't my Samsung Health workouts syncing to CarbiGo?

Barbara

Troubleshooting

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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